GENERAL TERMS AND CONDITIONS Boats & Friends Sp. z o.o.
REGISTRATION AND CONTRACT CONCLUSION
By submitting a written or verbal registration, the contracting party, hereinafter referred to as the customer, makes a binding offer to conclude a contract. By registering, the customer accepts the General Terms and Conditions. The reservation becomes binding as soon as the ordered service is confirmed by „Tour de Wrocław“, hereinafter also referred to as the organizer, via email or telephone.
PAYMENT
Payment for the service is made in advance online or in cash on site. Please note that for groups of 5 or more people, a deposit of 50% is required.
WITHDRAWAL FROM THE CONTRACT BY THE CUSTOMER (CANCELLATION)
Privacy Policy
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the topic of data protection can be found in our privacy policy listed below.
Data Collection on This Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Notice concerning the responsible party” in this privacy policy.
How do we collect your data?
Your data is collected on the one hand by you providing it to us. This can be, for example, data you enter in a contact form.
Other data is automatically collected by our IT systems when you visit the website, either with your consent or based on other legal grounds. This is mainly technical data (e.g., internet browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to obtain free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time regarding these rights and any other questions on the topic of data protection.
Hosting
All-Inkl
Our website is hosted by All-Inkl. The provider is ALL-INKL.COM – Neue Medien Münnich, Inh. René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter referred to as “All-Inkl”). You can find details in All-Inkl’s privacy policy: https://all-inkl.com/datenschutzinformationen.
The use of All-Inkl is based on Art. 6(1)(f) GDPR. We have a legitimate interest in a reliable presentation of our website. If consent has been requested, the processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of TTDSG. The consent can be revoked at any time.
Data Processing Agreement
We have entered into a data processing agreement (DPA) with the above-mentioned provider. This is a legally required contract that ensures that this provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.
General Notes and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We point out that data transmission over the Internet (e.g., when communicating by email) may have security vulnerabilities. Complete protection of the data from access by third parties is not possible.
Notice Concerning the Responsible Party
The responsible party for data processing on this website is:
Boats & Friends Sp. z o.o.
Daczyńskiego 95
59-900 Zgorzelec
NIP: 6152059083
Managing Director: Christian Pawelczyk
Contact:
Phone: 004915737567399
Email: info@tourdewrolcaw.pl
The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Storage Period
Unless a more specific storage period has been mentioned within this privacy policy, your personal data will remain with us until the purpose for the data processing ceases to apply. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons cease to apply.
General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed according to Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to the access to information on your end device (e.g., via device fingerprinting), the data processing is additionally based on § 25(1) TTDSG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation based on Art. 6(1)(c) GDPR. Data processing can also take place on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. The respective legal basis on which the processing is based is explained in the individual paragraphs of this privacy policy.
Notice on Data Transfer to the USA and Other Third Countries
We use tools from companies based in the USA or other data protection-insecure third countries. When these tools are active, your personal data can be transferred to these third countries and processed there. We point out that in these countries no data protection level comparable to that in the EU can be guaranteed. For example, US companies are obligated to hand over personal data to security authorities without you being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g., intelligence services) process, evaluate, and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke any consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH THE PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS FOR THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING AT ANY TIME; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, the data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process based on your consent or in fulfillment of a contract automatically processed or transferred to you or a third party in a common, machine-readable format. If you request the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, Deletion, and Correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your
stored personal data, its origin, and recipients, and the purpose of data processing and, if applicable, a right to correction or deletion of this data. For this purpose, as well as for further questions on the topic of personal data, you can contact us at any time.
Right to Restrict Processing
You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time. The right to restrict processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have filed an objection pursuant to Art. 21(1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
Data Collection on This Website
Cookies
Our internet pages use so-called “cookies.” Cookies are small text files that do no harm to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your end device until you delete them or an automatic deletion occurs through your web browser.
Cookies from third-party companies may also be stored on your end device when you enter our site (third-party cookies). These allow us or you to use certain services of the third-party company (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or displaying videos). Other cookies are used to evaluate user behavior or display advertising.
Cookies necessary for carrying out the electronic communication process or providing certain functions you have requested (e.g., for the shopping cart function) or optimizing the website (e.g., cookies for measuring the web audience) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of their services. If consent for storing cookies and similar recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent can be revoked at any time.
You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
If cookies from third-party companies or for analysis purposes are used, we will inform you about this separately within this privacy policy and, if necessary, request your consent.
Consent with Complianz
Our website uses the consent technology of Complianz to obtain your consent for storing certain cookies on your end device or for the use of certain technologies and to document this in a data protection-compliant manner. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter “Complianz”).
Complianz is installed locally on our servers, so no connection to the servers of the provider of Complianz is established. Complianz stores a cookie in your browser to be able to assign the consents given or their revocation. The data collected in this way will be stored until you ask us to delete it, delete the Complianz cookie yourself, or the purpose for data storage no longer applies. Mandatory legal retention periods remain unaffected.
The use of Complianz is to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.
Server Log Files
The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address
This data will not be combined with other data sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimization of its website – for this purpose, the server log files must be recorded.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, if your inquiry is related to the fulfillment of a contract or necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
Inquiry by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, if your inquiry is related to the fulfillment of a contract or necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested; consent can be revoked at any time.
The data you send to us via contact inquiries will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
Communication via WhatsApp
We use the instant messaging service WhatsApp for communication with our customers and other third parties. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Communication is carried out through end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from accessing the communication content. However, WhatsApp receives access to metadata generated during the communication process (e.g., sender, recipient, and time). We also point out that WhatsApp, according to its own statements, shares personal data of its users with its US-based parent company Meta. For more details on data processing, please refer to WhatsApp’s privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.
The use of WhatsApp is based on our legitimate interest in the fastest and most effective communication with customers, interested parties, and other business partners (Art. 6(1)(f) GDPR). If the corresponding consent has been requested, the data processing takes place exclusively on the basis of consent; this can be revoked at any time with effect for the future.
The communication contents exchanged via WhatsApp remain with us until you ask us to delete them, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
Plugins and Tools
Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.
For this purpose, the browser you are using must connect to Google’s servers. This makes Google aware that this website was accessed via your IP address. The use of Google Web Fonts is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If consent has been requested, the processing is carried out exclusively on the basis of consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent can be revoked at any time.
If your browser does not support web fonts, a standard font from your computer will be used.
For more information on Google Web Fonts, see https://developers.google.com/fonts/faq and in Google’s privacy policy.
